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Terms & Conditions

Terms & Conditions

Before submitting your order please read carefully the terms and conditions that follow, as these govern the supply of the products you purchase through this web site or by telephone or any other method. You indicate your acceptance of these terms when you click “Submit” on the online order form.

Your order will be processed and fulfilled by Naval and Military Press Limited, Unit 10, Ridgewood Industrial Park, Uckfield, East Sussex, TN22 5QE, United Kingdom. This is a company registered in England with company number 2748979. The sale contract will be between Naval and Military Press Limited and yourself. These terms and conditions also apply to the supply of the goods.

Order and Acceptance
We will be pleased to receive your order for books or CD-ROMs to be sold in accordance with these terms, at the price described on this web site. No binding contract is created until your order has been accepted. Acceptance of your order shall take place when your credit card is debited or other payment is cleared and your order has been reviewed by us. Until then we reserve the right to decline your order.

Availability and Delivery
Receipt of your order does not guarantee that we can supply the selected products to you. All the products on this web site are subject to availability and we reserve the right to supply only part of an order or to divide up orders. We reserve the right to cancel your order and refund at anytime. We also reserve the right to alter the availability and duration of, and to terminate at any time, any special offers.

We will use all reasonable endeavours to ensure that your purchases are delivered promptly but we cannot guarantee that there will be no such delays in delivery. We accept no liability or responsibility for delayed delivery of products however such delay may be caused.

Overseas Insurance
The option to insure your order against loss is available to overseas customers outside mainland U.K. This is charged at 5% of the total order cost.
Claims for lost parcels can only be made after the full estimated delivery times for arrival quoted on the delivery information page on the website have elapsed plus an additional 30 days.
On receipt of a claim a duplicate of the order will be placed and processed as per our standard terms and conditions.

Prices and Payment
Please note that the prices of CD-ROMs are exclusive of applicable Value Added Tax. Prices are not inclusive of shipping costs. Prices are subject to change at any time prior to acceptance of your order and in case of a change we shall notify you and ask you whether you still wish to proceed. Payment shall be made by credit card, debit card, PayPal, Sterling cheque (made payable to The Naval and Military Press Ltd), Postal Order or such other form of payment as shall be specified by us on the web-site.
Prices on this website may differ from those on other websites and those in the National Army Museum's physical bookshop and general online shop.

Privacy and Security
The data protection laws are designed to protect individuals about whom information is entered and stored on computer and other systems. Accordingly, there are strict standards of accuracy, relevance and care of such data including how it might be divulged. Any data you enter onto our web site about individuals will be subject to these laws and you are responsible for its accuracy and must have the authority to disclose it and for us to use it for the purposes of any transaction you have entered into through this web site.

Reasonable care is taken to protect the confidentiality of the details of your order and payment. However, we cannot be liable if, through no fault of ours, these details are intercepted by and used by unauthorised third parties.

Web-site Information
This web site is regularly updated and does change. Information relating to products and their prices is subject to change without notice. In the case of any material error found on the web site or order acknowledgement affecting your outstanding transaction, we will notify you of the corrected version and you may accept the rectified version as applying to any outstanding transaction with us or withdraw from the transaction.

Payment Refund Policy
In the unlikely event that you are incorrectly charged for your order a refund will be made by The Naval & Military Press Ltd using the same method as the original payment.

We are providing this web-site and its contents, to the fullest extent available at law, on an “as is” basis and we make no, and expressly disclaim all, representations or warranties of any kind, express or implied, with respect to the information or content included in this site.

We shall not be liable in contract, negligence, or otherwise, for any loss or damage whatsoever in anyway connected with the use of this web site or the information or content included on this web-site (except for liability for death and/or personal injury arising from any deliberate act or omission by us and except as stated specifically in this clause). Our liability for any inaccurate or incomplete information or content on the web-site is limited to an amount equal to the price charged to you for any products ordered as a result of such inaccurate or incomplete information.

These terms and conditions only cover the purchase of products advertised on this Naval and Military Press web site. Any links within this site to other web sites are not covered under these terms and conditions and we accept no responsibility or liability for the content of web sites that are not under our control.

Applicable Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of England and the parties irrevocably submit to the exclusive jurisdiction of the English courts.


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